Conference Day Two - Wednesday, 14 August

Go to day one Go to masterclasses

08:15

Welcome coffee

08:50

Opening remarks from the Chair

Sandhya Iyer
General Manager – Data Science
Sportsbet

Identifying, creating & implementing the right AI projects

09:00

Aligning strategic business goals to create the right generative AI pilots

Navigating beyond the technical proof of concept to harness generative AI’s full potential
Organising targeted ideation workshops to bring together business leaders and AI experts to generate use case ideas aligned with strategic business goals
Enhancing the pilot's ability to address real-world challenges and opportunities to ensure solutions are both technically sound and business relevant

Dr Rachna Gandhi
Chief Transformation, Digital & Data Officer
Ramsay Health Care

09:30

FIRESIDE CHAT: Is generative AI stifling creativity or unlocking genuine areas of new potential?

Critics argue reliance on AI dampens original thought and innovation, reducing human input to mere oversight. Proponents, however, see AI as a catalyst for creativity, automating mundane tasks to free up human minds for more complex creative thinking.
This discussion explores whether generative AI serves as a tool for enhancing creativity or impedes genuine innovation in the business world.

Facilitated by:

Sandhya Iyer
General Manager – Data Science
Sportsbet

Featuring:

Dr Michael Kollo
Chief Executive Officer
Evolved AI

Simon Kriss
Chief AI Officer
simonkriss.ai

Real advancement or misleading hype?

10:20

Morning tea and networking

11:00

Unmasking AI washing to support genuine innovation

Understanding the impact of "AI washing" on distinguishing between genuine AI advancements and misleading hype for better investment decisions
Highlighting the importance of scepticism towards overhyped AI claims to channel resources into ground-breaking AI technologies and solutions
Learning from history to avoid the pitfalls of the dot-com bubble by fostering a culture of authenticity and substantive innovation in the AI sector

Dr Angel Zhong
Associate Professor of Finance
RMIT University

Using multi-modal generative AI for customer & business success

11:30

Laying solid operational foundations when starting your AI journey and What are the do no harm actions service functions should be taking in relation to AI this year

Creating engaging, culturally resonant, and language-inclusive content strategies with generative AI
Analysing customer data to generate personalised content to enhance customer engagement and loyalty
Employing AI-powered translation and data analysis tools to interpret and adapt content across multiple languages

Ben Coughlin
Chief Customer Operations Officer
webjet.com.au

12:00

Three C's of Generative AI & Knowledge Work Automation

Kevin Leong
Partner Account Manager
M-Files

12:20

Networking lunch

13:30

Harnessing multi-modal generative AI for business breakthroughs

Using multi-modal generative AI to inspire and develop innovative products and services catering to new and emerging market demands
Automating holistic business operations to increase operational efficiency and develop more reliable business processes
Leveraging multi-modal generative AI to analyse and enhance the user’s experience

Dr Mahendra Samarawickrama
Director – AI Assurance and Responsible AI
Centre for Sustainable AI

14:00

Generative AI showcase

1. Navigating the Generative AI Landscape with SnapLogic

Mani Baradaran Hosseini
Principal Professional Services Architect
SnapLogic

The generative AI showcase features rapid-fire 10-minute sessions where AI experts and solutions providers will present emerging technologies that offer a glimpse into the future of AI.

These showcases are reserved for subject matter experts. If you wish to sponsor one of these sessions, please contact Milad Etemadi on milade@questevents.com.au

Meaningful human oversight and the next generation of generative AI

14:15

Reinventing your business using an AI Agent

Learn how genAI opens new opportunities for existing business models
Understand how human insights and verification can be integrated with genAI
See the economic models possible through token based pricing

Grant Straker
CEO
Straker

14:45

Afternoon tea and networking

15:15

Examining meaningful human oversight in the AI age: steering generative AI towards responsible innovation

Understanding how human intuition, ethics and contextual understanding steer AI developments towards more responsible, inclusive, and innovative outcomes
Implementing human reviews of AI-generated content to identify and correct errors to meet quality and accuracy standards
Engaging human oversight to scrutinise and AI develop socially responsible AI, which respects cultural diversity and ethical principles

Dr Liming Zhu
Research Director - Software and Computational Systems
CSIRO

15:45

PANEL DISCUSSION: How can organisations transform their business processes for scalable growth through generative AI?

How can generative AI drive process optimisation and efficiency within businesses?
What actionable strategies have proven effective for seamlessly integrating generative AI into existing business workflows?
What are some of the more common hurdles businesses face when scaling Generative AI solutions, and how can they be overcome?
What emerging trends or technologies should Australian business leaders be aware of?

Moderator:

Sandhya Iyer
General Manager – Data Science
Sportsbet

Panellists:

Dr Amy Shi-Nash
Chief Analytics and Data Officer
Tabcorp