Conference Day Two - Wednesday, 14 August

08:15
Welcome coffee
08:50
Opening remarks from the Chair

Sandhya Iyer
General Manager – Data Science
Sportsbet

Identifying, creating & implementing the right AI projects
09:00
Aligning strategic business goals to create the right generative AI pilots
  • Navigating beyond the technical proof of concept to harness generative AI’s full potential
  • Organising targeted ideation workshops to bring together business leaders and AI experts to generate use case ideas aligned with strategic business goals
  • Enhancing the pilot's ability to address real-world challenges and opportunities to ensure solutions are both technically sound and business relevant

Dr Rachna Gandhi
Chief Transformation, Digital & Data Officer
Ramsay Health Care

09:30
Exploring the transformative potential of using agile methodologies in the lifecycle of your generative AI projects
  • Facilitating rapid prototyping to enable quicker transition from ideas to tangible prototypes
  • Implementing iterative testing and refinement phases to integrate continuous feedback and promote continuous learning to meet the user’s needs
  • Focusing on delivering Minimum Viable Products (MVPs) to empower decision makers to identify high-impact generative AI applications

Matthew Altenburg
Data Scientist
Attorney-General's Department

Real advancement or misleading hype?
10:00
FIRESIDE CHAT: Is generative AI stifling creativity or unlocking genuine areas of new potential?
  • Critics argue reliance on AI dampens original thought and innovation, reducing human input to mere oversight. Proponents, however, see AI as a catalyst for creativity, automating mundane tasks to free up human minds for more complex creative thinking.
  • This discussion explores whether generative AI serves as a tool for enhancing creativity or impedes genuine innovation in the business world.

Facilitated by:

Sandhya Iyer
General Manager – Data Science
Sportsbet

Special Guest:

Dr Michael Kollo
Chief Executive Officer
Evolved AI

10:40
Morning tea and networking
11:10
Unmasking AI washing to support genuine innovation
  • Understanding the impact of "AI washing" on distinguishing between genuine AI advancements and misleading hype for better investment decisions
  • Highlighting the importance of scepticism towards overhyped AI claims to channel resources into ground-breaking AI technologies and solutions
  • Learning from history to avoid the pitfalls of the dot-com bubble by fostering a culture of authenticity and substantive innovation in the AI sector

Dr Angel Zhong
Associate Professor of Finance
RMIT University

 

Using multi-modal generative AI for customer & business success
11:40
Building customer personalisation at scale with multi-modal generative AI
  • Creating engaging, culturally resonant, and language-inclusive content strategies with generative AI
  • Analysing customer data to generate personalised content to enhance customer engagement and loyalty
  • Employing AI-powered translation and data analysis tools to interpret and adapt content across multiple languages

Ben Coughlin
Chief Customer Operations Officer
webjet.com.au

12:10
Three C's of Generative AI & Knowledge Work Automation

Kevin Leong
Partner Account Manager
M-Files

12:30
Networking lunch
13:30
Harnessing multi-modal generative AI for business breakthroughs
  • Using multi-modal generative AI to inspire and develop innovative products and services catering to new and emerging market demands
  • Automating holistic business operations to increase operational efficiency and develop more reliable business processes
  • Leveraging multi-modal generative AI to analyse and enhance the user’s experience

Dr Mahendra Samarawickrama
Director – AI Assurance and Responsible AI
Centre for Sustainable AI

14:00
Generative AI showcase

The generative AI showcase features rapid-fire 10-minute sessions where AI experts and solutions providers will present emerging technologies that offer a glimpse into the future of AI.

These showcases are reserved for subject matter experts. If you wish to sponsor one of these sessions, please contact Milad Etemadi on milade@questevents.com.au

Meaningful human oversight and the next generation of generative AI
14:30
Amplifying value creation through the fusion of human expertise and generative AI
  • Establishing clear, actionable generative AI goals to ensure initiatives actually drive corporate ambitions forward
  • Developing cross-functional teams to ensure initiatives are well-rounded, practical, and aligned with the user's end needs
  • Implementing a framework of continuous project evaluation to ensure your projects remain adaptable and responsive

Bijal Sejpal
Chief Operating Officer and Global Head of Generative AI - Group Data, Analytics & AI
QBE Insurance

15:00
Afternoon tea and networking
15:30
Examining meaningful human oversight in the AI age: steering generative AI towards responsible innovation
  • Understanding how human intuition, ethics and contextual understanding  steer AI developments towards more responsible, inclusive, and innovative outcomes
  • Implementing human reviews of AI-generated content to identify and correct errors to meet quality and accuracy standards
  • Engaging human oversight to scrutinise and AI develop socially responsible AI, which respects cultural diversity and ethical principles

Dr Liming Zhu
Research Director - Software and Computational Systems
CSIRO

16:00
PANEL DISCUSSION: How can organisations transform their business processes for scalable growth through generative AI?
  • How can generative AI drive process optimisation and efficiency within businesses?
  • What actionable strategies have proven effective for seamlessly integrating generative AI into existing business workflows?
  • What are some of the more common hurdles businesses face when scaling Generative AI solutions, and how can they be overcome?
  • What emerging trends or technologies should Australian business leaders be aware of?

Moderator:

Sandhya Iyer
General Manager – Data Science
Sportsbet

Panellists:

Dr Amy Shi-Nash
Chief Analytics and Data Officer
Tabcorp

Tal Bergman
Director – Data and Analytics
Zip Co

Richard Savoie
Chief Executive Officer
Adiona

16:50
Closing remarks from the Chair
17:00
End of Generative AI Summit 2024